Essential Info

In order to make your spa experience relaxing and enjoyable we ask you to note the following:

 

 

Herbal teas and water are offered on arrival.

If you have any physical or medical conditions, such as allergies, pregnancy, limited mobility, injuries  and so on that may be relevant to your treatment, we ask that you mention this to us upon booking

 

 

What to bring:

 

All linen, towels, bath sheets and robes are provided.

You may like to bring swimwear for the spa but as this is a private room it is not required.

For pedicures we suggest bringing open toed shoes to wear home to avoid polish smudging.

For body wraps and scrubs a paper G-string is provided but you may want to bring spare underwear if you prefer to wear your own during the treatment

 

Late arrivals:

 

We suggest you arrive 5-10 minutes prior to appointment time to allow time to fill out a client information card and enjoy a herbal tea or water.

If you are running late we appreciate a phone call and will try to accommodate your booked time but please be aware that we may need to reduce your appointment time to avoid inconvenience to subsequent bookings.

 

Cancellation Policy:

 

Credit cards are taken to confirm bookings only and a deposit is not charged.

 

We ask for seven days notice of cancellation of your booking or a 50% cancellation fee  will be charged.

 

Cancellations made within 24 hours of appointment time will be charged 100% unless the appointment time is rebooked.

 

Please note that any changes to bookings must be made more than 24 hours prior to appointment time.